Hi Pepper is an AI-powered business management platform built for US service professionals. It lets you run your entire business — scheduling, invoicing, CRM, and client follow-ups — entirely through WhatsApp or SMS.
Founded in 2025, Hi Pepper was built on a simple observation: service business owners live on their phones, and their clients are already on WhatsApp. The CRM should live there too — not in a desktop dashboard that nobody opens.
Most CRM and field service tools are built for office managers who sit at computers. But the people who actually run service businesses — plumbers under a sink, HVAC techs on a rooftop, cleaners between houses — don't work at desks. They work on their phones, and they communicate through WhatsApp.
Hi Pepper removes the gap between where work happens and where business management happens. You text a job. Pepper books it, invoices it, and follows up — all from the same WhatsApp conversation your clients are already in.
Hi Pepper connects directly to the Meta WhatsApp Business API. Clients book appointments, receive invoices, and get follow-ups entirely through the WhatsApp they already use — no app downloads, no portals, no friction.
Built on Anthropic's Claude AI, Hi Pepper understands natural-language messages and automatically handles scheduling, invoice creation, expense logging, and client communication without manual input.
Every client interaction is tracked automatically. Hi Pepper maintains a full client history, open invoices, scheduled jobs, and follow-up queues — all accessible from your phone without opening a dashboard.
Create and send invoices by describing the job in plain text. Hi Pepper generates a professional invoice and delivers it to the client via WhatsApp with a payment link — in under 60 seconds.
Hi Pepper is used by independent service professionals and small teams across the United States. It is optimized for businesses that communicate primarily through mobile messaging and want to avoid complex desktop software. Current verticals include:
Hi Pepper is built on Next.js, Supabase, and Anthropic's Claude AI models for natural language understanding. WhatsApp connectivity uses the official Meta WhatsApp Business API. Voice message transcription uses OpenAI Whisper. The platform is hosted on Vercel with global edge delivery for fast load times across the United States.
Hi Pepper uses enterprise-grade encryption for all data in transit and at rest. We do not use customer business data to train AI models. Each workspace is fully isolated — your client data is never shared with other Hi Pepper customers.
Our WhatsApp integration uses the official Meta WhatsApp Business API. All message handling complies with Meta's Business and Commerce policies.
Email: hello@hipepper.app
Based in the United States. Serving service businesses nationwide.